Frequently Asked Questions

What cleaning services do you offer in Thanet and East Kent?

We provide a wide range of cleaning services in Thanet and East Kent, including domestic cleaning, small business cleaning, end of tenancy cleans, holiday let turnovers, and deep cleaning. All of our services are fully tailored to suit your needs.


Do I need to be home during the clean?

No, you don’t need to be present during your home cleaning service in Margate, Broadstairs, Ramsgate, Herne bay or Whistable. Many of our clients provide a key or arrange access in advance. If you prefer to be home, that’s absolutely fine too.


How do you access the property?

We can either be provided with a key for easy access or arrange a convenient time for entry. This is agreed during your booking for all our domestic and commercial cleaning services in East Kent.


How is pricing calculated for cleaning services?

We provide a personalised quote following a free consultation. Pricing for our cleaning services in Margate and surrounding areas depends on the size, condition of the property, and the type of service required.

How long does a clean take?

The duration depends on the service:

We confirm timings during your consultation.


Do you bring your own cleaning supplies?

Yes, we provide all professional products and equipment for our cleaning services in Thanet. If you have specific preferences, we’re happy to use your products if requested.


Do you offer regular cleaning services?

Yes, we offer flexible scheduling for regular cleaning in Margate, Broadstairs, Ramsgate, Herne Bay, and Whitstable, including weekly, fortnightly, or one-off cleans.


Do you offer one-off cleans?

Absolutely. We provide both one-off and regular professional cleaning services in East Kent, whether you need a quick refresh or a full deep clean.


What is included in a standard domestic clean?

Our standard house cleaning service in Thanet typically includes hoovering, dusting, kitchen and bathroom cleaning, and general tidying. Each clean can be tailored to your priorities.


What is included in a deep cleaning service?

Our deep cleaning services in Margate and surrounding areas include detailed cleaning of areas often missed in regular cleans, such as skirting boards, inside cupboards (if empty), and removal of built-up grime and limescale.


Do you provide holiday let cleaning?

Yes, we offer reliable holiday let cleaning and Airbnb turnover services in Thanet, including full cleans, bed changes, and ensuring your property is guest-ready.

Do you provide confirmation after each clean?

Yes, we leave a service slip after each visit, including the date, time, and signature of our team for all our cleaning services in East Kent.


Are you insured?

Yes, we are fully insured, giving you complete peace of mind when using our professional cleaning services in Thanet.


What areas do you cover?

We provide cleaning services in Thanet, including Margate, Broadstairs, and Ramsgate, as well as Herne Bay and Whitstable. If you are outside these areas, please get in touch as we may still be able to help.


How do I book a cleaning service?

You can contact us by phone or email to arrange your free consultation. We’ll discuss your needs and provide a tailored quote for our cleaning services in Margate and across East Kent.


Are you insured and DBS checked?

Yes, absolutely. At Scrubbers Kent, we are fully insured for your peace of mind, and all team members are DBS checked. We understand how important trust and security are when inviting cleaners into your home or business, so we ensure every member of our team is reliable, professional, and vetted to the highest standards.